Public Safety Telecommunicator

Public Safety Telecommunicator – FULL TIME

The City of Clear Lake is seeking qualified applicants for employment as full-time public safety telecommunicators dispatching for the city’s emergency services.  Applicants must have a professional mindset, be able to multitask and problem solve in a fast-paced technical environment, and be able to become proficient in working on various public safety computer systems.

Applicants must:

·         Be adaptable to change in technology and be able to work with a variety of computer systems, phone systems, and applicable software

·         Be able to work all shifts; Days, Afternoons, Nights, Weekends, Holidays

·         Possess a valid driver’s license

·         Possess a high school diploma or GED equivalent

·         Pass a background check

·         Be at least 18 years of age

·         Have great customer service skills

·         Be able to effectively communicate in person, over the phone, radio, and email

·         Be able to type a minimum of 45 words per minute and possess good writing and spelling skills

·         Be able to multitask in a fast-paced technical environment

·         Be able to perform duties outlined in the Dispatch Position Description for Public Safety Telecommunicators and comply with all city policies and procedures

·         Be a U.S. citizen

Selected applicants are required to participate in an interview, typing test, observation time, and comprehensive background investigation.

Starting hourly rates range between $22.37 and $30.17 an hour, with an increase occurring on July 1, 2025, with past experience credited toward pay scale placement. The city also offers a generous benefit package for employees, including no cost health insurance, and city contributions to employee HSA account. Employment applications are available at www.cityofclearlake.com or at the Police Department. Applications will be accepted until March 21, 2025 at 4pm. Applications may be mailed to: Clear Lake Police Department, Attn: Erin Froning, 511 1st Avenue N., PO Box 291, Clear Lake, IA 50428, emailed to; efroning@cityofclearlake.org, or delivered in person to the police station.

The City reserves the right to notify only those individuals selected for interviews as to the status of their application for employment.

EOE/ADA/M/F/V